Returns & Exchanges
At SKINARMA, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange eligible items within 14 days of delivery provided they are in original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original SKINARMA packaging, ensuring all tags and protective films are intact to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request approval.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
