Frequently Asked Questions

Everything you need to know about your SKINARMA order and gear.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days, while express options are available for delivery within 3-5 business days depending on your location.

What is the return policy for SKINARMA products?

We offer a 30-day return policy for all unused items in their original packaging. Please ensure the security tags remain intact to qualify for a full refund.

Do you provide a warranty on your protective cases?

Yes, all SKINARMA cases come with a 1-year limited warranty covering manufacturing defects and material failures under normal use.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics partner's portal.

Are your products compatible with MagSafe charging?

Most of our latest collections are designed with built-in magnets for full MagSafe compatibility. Please check the 'Specifications' section on individual product pages for confirmation.